Most Frequently Asked Questions

Are your shower heads easy to install? I’m not exactly a plumber.

Do your shower heads come with a warranty?

I need a new shower head tomorrow. Do you ship overnight?

I do not need my order tomorrow, but I would like to get it in a few days. Do you offer any shipping options for this?

We have well water and have tried numerous shower heads over the years and none of them have helped us get a better shower. Why should I try yours?

How do I know if I have low water pressure?

Do I need to know my water pressure?

What is your return policy?

I want to send one of your shower heads as a gift, and would like to include a note with the order. Can you do that?

Do you ship internationally?

Should I use teflon tape when installing a shower head?

Is your Spa Deluxe Hand Held Shower easy to install?

I have really good water pressure. Can I still use your shower heads?

A lot of companies these days charge “handling” or “restocking” fees when an item is returned. I think this is a rip-off. Do you do this?